We offer Cash on Delivery (COD) on selected orders to provide convenience and flexibility to our customers.
1. COD Availability
- COD is available only within India.
- COD availability depends on your delivery location.
- Certain pincodes may not be eligible for COD service.
2. COD Charges
- Additional COD charges may apply and will be displayed at checkout, if applicable.
- Shipping charges are non-refundable.
3. Order Confirmation
- COD orders may require phone call or SMS confirmation before dispatch.
- If the order is not confirmed within the specified time, it may be cancelled automatically.
4. COD Limit
- COD is available only for orders up to a specified order value limit.
- High-value rugs and certain premium products may not be eligible for COD.
5. Refusal of Delivery
If a customer refuses delivery of a COD order:
- Future COD orders may be restricted or disabled for that customer.
- Applicable shipping charges may be deducted from any eligible refund.
6. Custom Rugs
Custom or made-to-order rugs are not available under the COD payment option.